HomeGeneral InformationMedia / PublicationsTenders / ContractsA - Z
About UsProducts / E-ServicesCustomer ServiceCommunity 
 
For water, used water
and drainage matters
General Information
Facts & Figures
lines
Water Treatment
lines
Earth Control Measures
lines
Procedure for Water Service
lines
Notification / Certification of NEWater Service Works
lines
Handbook on Application for Water Supply
lines
Standard Specifications
lines
Standard Drawings
lines
Fittings & Standards
lines
Licensed Plumbers
lines
Sewerage and Sanitary Works
lines
R & D
lines
Code of Practices
lines
Preconsultation on Sewerage Works
lines
Preconsultation on Drainage Works
lines

   Water Treatment

Due to sound watershed management, effective water treatment processes and continued investments in R&D, Singaporeans have been enjoying good quality water for the last four decades.

Singapore’s tap water is well within the World Health Organisation drinking water guidelines, and is suitable for drinking without any further filtration.

How Water is Treated

Raw water from various sources is conveyed by pipelines to the waterworks where it is chemically treated, filtered and disinfected. Treatment frees the water of harmful bacteria, makes it clear, sparkling, odourless, colourless, and safe for consumption.

Most treatment plants use chemical coagulation and rapid gravity filtration to remove suspended matter in the raw water. For chemical coagulation, correct doses of suitable coagulants and coagulant-aids are added to the raw water to combine or 'flocculate' the colloidal and larger particles of suspended matter. This causes the suspended matter to settle more readily and then be removed in the sedimentation tank. The water is then passed through rapid gravity filters which remove the finer particles of suspended matter. At Chestnut Avenue and Choa Chu Kang Waterworks, the suspended particles are removed by membrane filtration. The filtered water, on its way to the clear water tank, where it is temporarily stored, is disinfected with chlorine to get rid of all harmful bacteria and viruses. The water is then pumped into the distribution system and service reservoirs, ready for consumption.

Treatment Chemistry

Aluminium sulphate is the main coagulant. In most cases, hydrated lime is also added to adjust the pH of the raw water for the best flocculation results. Polyelectrolyte is used as a coagulant aid. For disinfection, chlorine is used to destroy the bacteria and viruses. Ozone is used, as well as chlorine, at Choa Chu Kang and Bedok Waterworks. Ammonia is added in the treated water containing free chlorine to form a stable chlorine residual. Activated carbon is also used to remove any bad taste and odour.

Sodium silicofluoride is added to the water on its way from the filters to the clear water tank. Fluoridation is a requirement by the Ministry of Health and has been a practice since 1957. It helps in the prevention of dental caries.

Laboratory Tests

Singapore's water is moderately soft and is safe to drink straight from the tap. To ensure that your water supply is clean and safe, water samples are regularly collected and analysed chemically and bacteriologically at the Water Testing Laboratory. Samples of water at various stages of treatment at all waterworks, raw water from all sources, treated water from all service reservoirs and selected points in the distribution network are collected for daily or periodic analysis.

Tests are conducted to ensure that the quality of treated water is within the Guidelines for Drinking-Water Quality set by the World Health Organisation (WHO). The National Environment Agency also monitors the treated water quality. Some typical values for the treated water quality parameters can be found in the table below:

Potable Water Quality (Typical Values) – What Is In The Tap Water

Chemical & Physical Characteristics (In mg/l where applicable) *Water from Choa Chu Kang & Bedok Waterworks **Water from Other Waterworks WHO Guideline Values (2004)
Colour (Hazen Unit) < 5 < 5 15
Turbidity (NTU) < 5 < 5 5
pH Value 7.0 - 9.0 7.0 - 9.0 @
Conductivity (umhos/cm) 250 - 550 80 - 300 @
Taste Unobjectionable Unobjectionable Unobjectionable
Odour Unobjectionable Unobjectionable Unobjectionable
Nitrate (as N03) 0.5 - 7.0 0.5 - 15.0 50
Fluoride (as F) 0.4 – 0.6 0.4 – 0.6 1.5
Total Dissolved Solid 200 - 350 60 - 250 1000
Total Alkalinity (as CaCO3) 20 - 60 10 -50 @
Total Hardness (as CaCO3) 50 - 120 20 - 100 @
Chloride (as Cl) 35 - 100 5 - 50 250
Sulphate (as SO4) 30 - 60 5 - 40 250
Phosphate (as PO4) < 0.10 < 0.10 @
Silica (as SiO2) 1 - 10 3 - 12 @
Iron (as Fe) < 0.04 < 0.04 0.3
Manganese (as Mn) < 0.05 < 0.05 0.4
Copper (as Cu) < 0.05 < 0.05 2
Aluminium (as A1) < 0.10 < 0.10 0.2
Residual Chlorine (as Cl, Total)*** <2.0 <2.0 5.0
Bacteriological Characteristics
E. Coli (cfu/100 ml, 35°C, 24 hrs)
< 1 < 1 < 1

@No guideline value

* Raw water is drawn from estuarine reservoirs. The treated water is normally supplied to western and eastern parts of Singapore.

*** The residual chlorine present in tap water is in the form of chloramines

Typical values for potable water are only guides and may vary with varying quality of raw water or change of source of water supply due to PUB's operational requirements. They are well within the WHO Guidelines for Drinking Water Quality. Customers will have to treat potable water further if they need water of higher quality for specific applications, such as for process use in factories.