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| Types of Feedback and Enquiries | Response Time |
|---|---|
| General and clear-cut issues | 3 working days |
| Complex issues | 15 working days |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Development Control | 14 Working Days | Qualified Person |
| Detailed Plan | 14 Working Days | Qualified Person |
| Clearance for TOP/CSC | 14 Working Days | Qualified Person |
| Simplified Submission | 1 working day | Qualified Person |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Submission for Specified Activities near Water and Sewer Pipes | 14 Working Days | (i) Qualified Person if the plan of the activity requires BCA’s approval; or (ii) Registered PE if the plan of the activity does not require BCA’s approval; or (iii) Contractor if PUB permits (e.g. SI, shallow cable laying work) |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Approval for Works requiring Earth Control Measures | 14 Working Days | Qualified Earth Control Professional |
| Approval for Temporary Works affecting Drains/within Drainage Reserve | 14 Working Days | Qualified Person |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Application to Work in Public Sewerage System (Form B) | 1 working day | Qualified Person (for permanent connection) Licensed Plumber (for temporary connection) |
| Submission for Sewer Connection Work (Form B1) | 14 Working Days | |
| Notification of Works Carried out by Licenced Plumber (Sanitary Works) (Form E, Form F, Form H, Form I) | 14 Working Days | Licensed Plumber |
| In-Principle Approval for Worker’s Dormitory (Form J) | 14 Working Days | Qualified Person/Contractor |
| CCTV to public sewer/existing drain-line connection | 14 Working Days | CCTV Contractor |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Notification of Works Carried out by Professional Engineer (Water Service Installation) | 21 Working Days | Professional Engineer |
| Notification of Works Carried out by Licenced Plumber (Water Service Installation) | 12 Working Days | Licensed Plumber |
| Completing new water connections after receiving approval for road opening and upon availability of site for laying of connections | 6 Working Days | - |
| Turning on water supply after clearance of CSC submission | 1 working day | - |
| Types of Feedback and Enquiries | Response Time |
|---|---|
| General and clear-cut issues | 3 working days |
| Complex issues | 15 working days |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Development Control | 14 Working Days | Qualified Person |
| Detailed Plan | 14 Working Days | Qualified Person |
| Clearance for TOP/CSC | 14 Working Days | Qualified Person |
| Simplified Submission | 1 working day | Qualified Person |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Submission for Specified Activities near Water and Sewer Pipes | 14 Working Days | (i) Qualified Person if the plan of the activity requires BCA’s approval; or (ii) Registered PE if the plan of the activity does not require BCA’s approval; or (iii) Contractor if PUB permits (e.g. SI, shallow cable laying work) |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Approval for Works requiring Earth Control Measures | 14 Working Days | Qualified Earth Control Professional |
| Approval for Temporary Works affecting Drains/within Drainage Reserve | 14 Working Days | Qualified Person |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Application to Work in Public Sewerage System (Form B) | 1 working day | Qualified Person (for permanent connection) Licensed Plumber (for temporary connection) |
| Submission for Sewer Connection Work (Form B1) | 14 Working Days | |
| Notification of Works Carried out by Licenced Plumber (Sanitary Works) (Form E, Form F, Form H, Form I) | 14 Working Days | Licensed Plumber |
| In-Principle Approval for Worker’s Dormitory (Form J) | 14 Working Days | Qualified Person/Contractor |
| CCTV to public sewer/existing drain-line connection | 14 Working Days | CCTV Contractor |
| Application | Typical Response Time | Applicant |
|---|---|---|
| Notification of Works Carried out by Professional Engineer (Water Service Installation) | 21 Working Days | Professional Engineer |
| Notification of Works Carried out by Licenced Plumber (Water Service Installation) | 12 Working Days | Licensed Plumber |
| Completing new water connections after receiving approval for road opening and upon availability of site for laying of connections | 6 Working Days | - |
| Turning on water supply after clearance of CSC submission | 1 working day | - |
