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NEWater

The 3rd National Tap

NEWater, a pillar of Singapore's water sustainability strategy, is high-grade reclaimed water. Produced from treated used water that is further purified using advanced membrane technologies and ultra-violet disinfection, it is ultra-clean and safe to drink.

Tested

NEWater has passed more than 150,000 scientific tests and is well within World Health Organisation requirements.

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Use Each Drop of Water More Than Once

NEWater was first mooted by PUB in the 1970s. We were ahead of our time as the membranes then were costly and unreliable. In 1998, a NEWater study was successfully conducted to determine the suitability of using NEWater as a source of raw water to supplement Singapore’s water supply. In May 2000, the first NEWater plant was completed and by 2001 we had embarked on this new initiative that would increase water supply from unconventional sources.  

NEWater Today

NEWater, Singapore's five NEWater plants can now meet up to 40% of the nation’s current water needs. By 2060, NEWater is expected to meet up to 55% of Singapore’s future water demand.

NEWater Technology

The source of NEWater is treated used water, which comes from used water that is treated to international standards and safe to be returned to nature.

Part of this treated used water from the water reclamation plant is sent to a separate system at the NEWater Plants for further treatment. At NEWater plant, the treated used water goes through a rigorous 3-step process to produce the ultra clean reclaimed water.

Read more details on NEWater below.

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Awards & Accolades
  • 2002 – Award of Excellence from the National Water Research Institute
  • 2007 – Stockholm Industry Water Award 2007
  • 2008 – Environmental Contribution of the Year at the Global Water Awards 2008
  • 2009 – External Audit lauds the high quality of NEWater which has passed more than 65,000 tests
NEWater Usage

Non-Potable Use

As it is ultra-clean, NEWater is used mainly for industrial and air-con cooling purposes at wafer fabrication plants, industrial estates and commercial buildings. The biggest users of NEWater are wafer fabrication plants, which require water quality that is even more stringent than water for drinking. NEWater is delivered to industrial customers via a dedicated pipe network.

Indirect Potable Use

During dry periods, NEWater is added to our reservoirs to blend with raw water. The raw water from the reservoir is treated at the waterworks before it is supplied to consumers as tap water.

External Audit

Twice a year, NEWater undergoes rigorous audit processes by an external audit panel comprising international experts in engineering, water chemistry, toxicology and microbiology.

This high-grade reclaimed water has consistently been awarded top marks for the high quality, safety and for exceeding international standards. 

NEWater Visitor Centre

The NEWater Visitor Centre is an education hub that promotes water sustainability in Singapore and highlights the importance of our 3rd National Tap. The Centre promises a fun-filled and enriching time for visitors of all ages with daily interactive tours to educational workshops.

Highlights

  • Experience what it is like to be a water molecule undergoing treatment
  • Explore the Waterwise Arcade
  • Discover membrane and ultraviolet technologies that make NEWater so clean. 
  • Sign up for fun educational activities at no additional charge: NEWater Scientist Programme; Outdoor Classroom; Water Ambassador

Guide

One English speaking guide will be provided (Mandarin speaking guide available upon request).

Duration

About an hour

Opening hours

9am 5:30pm (From Tuesdays to Sundays, including public holidays) (Closed on Mondays)

Booking

We invite you to make an online booking for your tour at the NEWater Visitor Centre. For special programmes such as NEWater Scientist Programme, Rain Garden Workshop and Water Ambassador Programme, please contact us at (65) 6546 7874, during office hours, or email us at pub_newatervc@pub.gov.sg.

To ensure a pleasant visit, visitors are strongly encouraged to book a tour in advance here.

Address

NEWater Visitor Centre
20 Koh Sek Lim Road
Singapore 486593

Nearest MRT station: Tanah Merah (Exit A)
Bus Services available: 12, 24, 31 & 38

Enquiries
E-mail: pub_newatervc@pub.gov.sg
Phone: (65) 6546 7874

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