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Highlights


Is your household using more water?
Here's how much water a typical four-person household in Singapore uses every week. Now with the smart water meter, you can conveniently check if your household is using more water than the average household and be smart about your water usage.
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About 2,500 litres a week
Bathroom Activities(e.g. showers, toilet-flushing, brushing teeth)
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About 800 litres a week
Kitchen Activities(e.g. rinsing fruits and vegetables, washing dishes)
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About 600 litres a week
Laundry Activities(e.g. washing clothes, blankets, bedsheets)
The Smart Water Meter Advantage

We will replace your old meter with the upgraded smart water meter at no cost. There is also no impact on billing, and you will continue to receive your utility bill from SP Group.

The smart water meter is no different from your current water meter in terms of accuracy and reliability. However, it can record automatically and provide up-to-date and more detailed information on your daily water usage, so you can understand your water usage pattern.

The smart water meter can help you quickly detect leaks in your homes that may otherwise go unnoticed. This allows you to fix your leaks promptly to reduce water wastage and save money in the process.

In most cases, the installation process takes around 10-15 minutes and we will notify you of the installation in advance. Plus, if the water meter is located outside your home and is accessible, you need not be present during the installation.

Your meter readings are transmitted securely to PUB. No personal information is stored in the smart water meter.






The future of smart water management
Smart water meters are being increasingly adopted across the world to help make water conservation easier and fight the effects of climate change. Here’s a look at how various cities around the world have benefitted from it.

London, UK
Thames Water
Increased knowledge helped with leak detection in the network, with approximately 30% of leakages found happening in or around homes. 70% of customers fixed the problem after learning how leakages can impact their bills, and some even took action to repair their leaks within hours of receiving notifications. Water savings also increased by 15-17%.
Source: UtilityWeek
London, UK

Barcelona, Spain
Aigües de Barcelona
Smart water meters eliminated the cost of 9 million manual reading operations every year, as well as the risk of meter fraud. By giving customers access to relevant information, it improved behaviours to support water conservation, with overconsumption alerts reduced from 9% to 3%. Network managers also achieved operational cost efficiencies that enhanced overall network management and achieved billing transparency with day-by-day consumption.
Source: UtilityMagazine
Barcelona, Spain

Cleveland, USA
City of Cleveland, Division of Water
Between 2012 and 2016, the City of Cleveland upgraded all water meters across the service territory to smart water meters. This helped improve the accuracy of water bills, reducing the proportion of bills being estimated from 18% to less than 1%. Combining an interactive customer portal, customers can now track their actual water usage and sign up for proactive leak alerts to better manage their water consumption levels and bills.
Source: Cleveland Water, Jacobs
Cleveland, USA
We all have a part to play
Make Every Drop Count
Every drop of water comes at a cost. It takes energy, chemicals, labour and material to produce every singe drop we use. That’s why the sustainability of our water resources can only be assured if we are all committed to becoming like-minded,water-conscious citizens. Let's make saving water our way of life.
