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Featured Stories

 
 
 
 
 
 

Our Water Heroes #2 
Wong Lei Lei

Water Heroes

"Exciting" – Water Supply Network (WSN) officer Wong Lei Lei shared that she finds her work exciting because she encounters different challenges every day, which requires her to use varied skillsets to tackle these problems. 

The distribution network is a key node in the water supply system, and ensuring that the network runs smoothly like clockwork to deliver a clean and continuous supply of water to the customers 24/7 is paramount for Lei Lei.  

At the frontline of ensuring minimal water disruption to Singaporeans, a day's work includes prioritizing feedback on water quality, pressure, pipe leaks, and attending to those which require attention urgently. Her team also relies on smart sensors installed within the water supply network that monitor parameters such as water pressure, flow and quality to better understand the network's health. 

Lei Lei also studies ways to enhance the water supply network on a regular basis so that the network is more robust and maintenance can be carried out on the network with minimal disruption to the customers. 

Lei Lei shares that her most memorable workdays are when "work stretches past wee hours", as a lot of work involving pipeline isolation is done at night to minimize disruptions, and the team works hard together to resolve water supply issues. Besides the day to day operational work, Lei Lei derives immense satisfaction when she is able to resolve issues for customers so that Singaporeans continue to enjoy a safe and continuous water supply straight from  their taps. 

 

Our Water Heroes #3 
Wong Lei Lei

Water Heroes

"Exciting" – Water Supply Network (WSN) officer Wong Lei Lei shared that she finds her work exciting because she encounters different challenges every day, which requires her to use varied skillsets to tackle these problems. 

The distribution network is a key node in the water supply system, and ensuring that the network runs smoothly like clockwork to deliver a clean and continuous supply of water to the customers 24/7 is paramount for Lei Lei.  

At the frontline of ensuring minimal water disruption to Singaporeans, a day's work includes prioritizing feedback on water quality, pressure, pipe leaks, and attending to those which require attention urgently. Her team also relies on smart sensors installed within the water supply network that monitor parameters such as water pressure, flow and quality to better understand the network's health. 

Lei Lei also studies ways to enhance the water supply network on a regular basis so that the network is more robust and maintenance can be carried out on the network with minimal disruption to the customers. 

Lei Lei shares that her most memorable workdays are when "work stretches past wee hours", as a lot of work involving pipeline isolation is done at night to minimize disruptions, and the team works hard together to resolve water supply issues. Besides the day to day operational work, Lei Lei derives immense satisfaction when she is able to resolve issues for customers so that Singaporeans continue to enjoy a safe and continuous water supply straight from  their taps. 

26 May 2018

Our Water Heroes #2 
Cheong Xin Ling

Our Water Heroes

“Challenging” –  As the Plant Manager, Water Supply Plant (WSP) officer Cheong Xin Ling oversees operations and maintenance of Bedok and Pulau Tekong Waterworks.  At the waterworks, the raw reservoir water is treated, filtered and disinfected to free the water of harmful bacteria, making it clear, sparkling and safe for consumption. Managing the waterworks is challenging yet interesting, and every single day is a learning process for her. Besides analysing water quality data and trends to ensure safe drinking water, Xin Ling also works closely with the maintenance team to ensure the process equipment are in good working condition. She also frequently conducts safety checks and supervises workers to ensure a safe working environment.

 

Xin Ling shared that her interest in the water industry was sparked in 2002 when NEWater was introduced as a safe and sustainable source of water for Singapore. As a chemical engineering graduate, she was interested to learn more about the NEWater treatment process and the chemistry behind it. 

Our Water Heroes

When asked what drives her to do better at work, Xin Ling reveals that she feels proud to be part of the team that works behind the scene to supply potable drinking water. Ensuring that Singaporeans can “drink water straight from the tap” is something which gives her team great satisfaction and pushes them to constantly strive to improve work processes.

24 May 2018
Our Water Heroes #1 

Mohd Rizdwan Yunos (Assistant Engineer)

Our Water Heroes

“Interesting” – Catchment and Waterways (CW) officer Mohd Rizdwan Yunos proudly describes his job as “doing things that people don’t usually get to try”. This would include taking a boat out around the Serangoon reservoir every morning to do surveillance patrol and check for the raw water quality. Weekly samples are taken and data readings collected from the multimeter are sent to PUB’s Water Quality Office (WQO) for further analysis. Besides this, Ridzwan also frequently patrols the reservoir for illegal fishing activities or acts of vandalism.

Water Heroes

Anticipating unexpected queries from the public, especially at night, about oil spills or fishkills are all part of what he faces almost on a daily basis. However, Rizdwan enjoys attending to the public queries and feels a great sense of achievement when he is able to provide satisfactory replies to their questions. The dynamic work environment ensures that Rizdwan and his team are always alert and kept updated on latest findings so that they are able to give informed responses to the public queries. 

Water Heroes

Rizdwan shares that he takes great pride in his work because he plays a part in maintaining the water quality in the reservoir, hence ensuring a safe and continuous water supply for Singaporeans. “Being able to educate the public about the reservoir and what we do to maintain the cleanliness of the reservoir gives me great satisfaction and drives me to constantly do better.”

March 2017 - April 2018

Download past featured stories on Singapore World Water Day 2018 [PDF]. 

Download other past featured stories from March 2017 to Janaury 2018 [PDF].